Contact Us
Whatever your plan, The Written Word.eu is available to discuss your needs. Be it writing for the first time, language assistance, professional communication or publication - let us help make your ideas a reality!
Contact us at : 'service@thewrittenword.eu' or telephone 00358 (0)449986449 during office hours.
Useful Links
|
UK Higher Education Academy: http://www.heacademy.ac.uk/ |
|
| European Higher Education Area: http://www.ehea.info/ | |
| Academic repository & personal pages: http://academia.edu/ | |
| Translation services in all major languages & 10% discount ! : http://www.tomedes.com/ |
Terms & Conditions / Guarantee of privacy / Office Hours
* All orders will be processed during office hours (GMT 0600 - 1400 - Monday - Friday & excluding holiday periods). Any orders submitted outside of these times, will be processed accordingly. We will happily answer any queries you may have - please contact service@thewrittenword.eu for further details, or telephone 00358 (0)449986449 during office hours.
* The Written Word.eu undertakes to provide a secure, reliable, and confidential service to our customers. Our customers retain sole copyright, ownership, and control over all materials submitted to us for processing, including any materials subsequently created or developed by us.
* Users of the website are prohibited from posting or transmitting to the site any material that is virus infected, unlawful, threatening, libelous, defamatory, obscene, or pornographic, as well as any other material that would violate any law. The Written Word. eu is not responsible or liable for the use of any information contained in customer documents including misleading or defamatory statements, or the infringement of third party copyright.
* The Written Word.eu will proofread & review all commissions for grammatical and literary accuracy. Whilst every reasonable effort is made to ensure a quality service, errors may exist in the processed document. The customer is responsible for reviewing the edited document upon completion and contacting us should any errors be discovered. We will address any outstanding issues as a matter of urgency. The Written Word. eu is not obligated to refund the cost of the service in the case of a processed document being less than perfect, nor does it accept any liability for resultant issues. We request that the customer contact us if not completely satisfied with the service and we will make every effort to address the situation.
* The Written Word.eu is not liable or responsible for service delays or quality issues resulting from unforeseen circumstances, such as technical problems, including server or connection issues that are beyond our control. We will make every effort to meet deadlines and communicate with customers in the case of technical problems. Only 3 initial attempts will be made to return commissions to the customer and The Written Word.eu accepts no responsibility for technical or foreseeable failure that is deemed to be the responsibility of the customer. We reserve the right not to accept commissions or to cancel services to any customer for any reason and without explanation. Accepted commissions will be subjected to discretionary refund, either whole or in-part, in case of problems occurring within the direct control of The Written Word.eu.
